AI-Powered IT Support Agent Project-Based Training
💡 FeesWorth helps you build real-world AI solutions — automate IT support, process emails, create tickets, and control GitHub with real-time insights.
Course Overview
Objective
Build an AI-powered IT support automation system that processes email-based IT requests, identifies intents, creates tickets, and performs GitHub actions.
Target Audience
Students with basic programming knowledge in Python, JavaScript/TypeScript, HTML/CSS looking to build practical AI automation systems.
Technologies
Python (backend), TypeScript/React (frontend), WebSocket for real-time updates, GitHub API, and mock ticketing systems.
Project Scope
Focus on general IT requests and GitHub access/revoke functionalities. The system will process emails, identify intents, automate GitHub actions, and display real-time activity logs through a modern web interface.
Master AI Development with Hands-On Projects
Build real-world IT support automation systems using Agentic AI principles. Learn Python, React, and modern AI tools through practical experience.
Hours of Content
Live Sessions
Project-Based
What You'll Build & Learn
This intensive course empowers you to build a real-world IT support automation system powered by Agentic AI principles.
Full IT Automation System
Build a complete automation system that processes emails, creates tickets, and shows real-time logs.
GitHub API Integration
Learn to integrate with real APIs and work with modern development workflows.
Real-Time Dashboard
Create a React-based activity log UI using modern tools like Python, WebSocket, and TypeScript.
Certificate Ready
Walk away with a portfolio-ready project and certificate to showcase your skills.
Practical Experience
Gain hands-on experience with real APIs, workflows, and Agentic AI concepts.
Modern AI Tools
Build confidence working with modern AI-powered automation tools and frameworks.
By the end of the course, you'll walk away with:
- ✅ A fully functional mini IT automation system
- ✅ Experience using real APIs and real workflows
- ✅ A solid foundation in Agentic AI concepts
- ✅ A certificate and portfolio-ready project
🧠 AI PROJECT BASED TRAINING
AI Powered IT Ticketing System using Multi-Agent Architecture, MLOps & Deep Learning
Build a real-world IT support automation system using Agentic AI. Work hands-on with Python, GitHub APIs, and a React-based dashboard. Gain practical skills, a portfolio project, in just 10 hours.
By the end of the course, you'll walk away with:
- ✅ A fully functional mini IT automation system
- ✅ A solid foundation in Agentic AI concepts
- ✅ Experience using real APIs and real workflows
- ✅ A certificate and portfolio-ready project
Enrollment Guide
👤 Who Should Enroll
Ideal for learners who have completed foundational programming and are ready to build real-world projects.
Beginners interested in MLOps, automation, and real-world AI applications.
Anyone wanting to learn practical IT automation using AI agents.
🎯 Learning Objectives
Build a multi-agent AI system for IT support
Use NLP for email intent detection
Automate GitHub access/revoke via APIs
Create and update IT tickets in a mock system
Deploy a frontend dashboard with real-time activity logs
Understand MLOps practices like CI/CD & retraining
📘 Prerequisites
Python Programming Intermediate-level
Machine Learning & Deep Learning Intermediate-level
Artificial Intelligence Intermediate-level
MySQL / SQL Basics